The Mighty South Aussies have been rated as having the most satisfied supermarket customers Australia-wide for the third year in a row.
Foodland has officially won the coveted title of Supermarket of the Year in the Roy Morgan Customer Satisfaction Awards for 2019, which was announced yesterday evening in Melbourne.
This highly coveted award is voted by over 50,000 consumers nationally, and is regarded as the benchmark by which customer satisfaction is measured in both Australia and New Zealand.
As a supermarket based in South Australia, Foodland Supermarkets has surpassed major national players in the industry to take out this title for three consecutive years.
Mr Con Sciacca, Chief Executive Officer of Foodland Supermarkets, is extremely humbled by the award and says that winning awards such as these, against national and multinational chains across Australia, is a testament to the organisation’s hard work and dedication to providing South Australian grocery shoppers with the best customer experience.
“Here at Foodland, we strive to be great across the board. We try our best to provide the South Australian community great food, great service and great low prices.”
“Unlike the bigger supermarkets, we frequently stock local brands you can’t get anywhere else. And if you can’t find something in stores, you can’t often order it in. We’re here to support our local community.”
Mr Sciacca also highlighted the individual efforts of the independent Foodland retailers across South Australia.
“We are so thankful for the efforts of the independent retailers in the Foodland Network and their commitment to providing great customer service.”
“We would also like to thank the Mighty South Aussies who have supported us. This is not only a win for Foodland but a win for South Australia as a whole.”
2019 has proved to be a fantastic year for Foodland, who took out the top spot in the national CHOICE Supermarket Customer Satisfaction Survey and was recognised as the people’s choice for both Range and Freshness in the Mozo People’s Choice Awards.
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