With gyms closed down on government orders, members are wondering what happens to their membership fees. The folks over at CHOICE have detail what this means for consumers here, but in a nutshell, this is what’s happening with the major players:
- Anytime Fitness: Members have the option of continuing to pay $2.50 a week in exchange for access to online training or freezing their membership.
- Fitness First: Memberships will be put on “time freeze” until the business re-opens. Expiry dates for pre-paid memberships will be extended.
- Snap Fitness: Members won’t be billed when the business is closed. Pre-paid members will have expiry dates extended for the duration of the closure.
- Plus Fitness: Member payments will be suspended during the closure, with the option to continue paying $6.50 per week in exchange for online training.
- Jetts: Members paying by direct debit will continue to be charged $3.50 per week “to provide our franchise owners with enough funds to keep their heads above water”. Online training will be available.
- Fernwood Fitness: Memberships will be put on hold until the gyms reopen, with the option to continue paying $4 a week to help keep franchises afloat. These fees will be credited to accounts.”
- Goodlife health clubs: Memberships will be frozen for the duration of the closure. Members will be contacted by email with more information.
- Next Gen: All member fees will be suspended free of charge until they re-open. Any time lost during the club closure will be added onto annual membership or suspended membership.
In regards to smaller gyms and health centres, many are turning to online classes, to help pay their bills and keep their business operational.
CHOICE consumer advocate Jonathan Brown says “Look closely at your contract and see what options are available – many gyms are providing proactive refunds or credit notes for future use.”
We’d suggest getting in touch with your gym to see what options are on the table, because if you can keep your workouts happening during your time at home, it’s a great way to keep your daily routine more interesting. Getting involved with live streaming classes or watching pre-records are also great for mental health too.
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