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SA Government to waive replacement drivers license fee for Optus customers

The State Government will waive the usual replacement fee for South Australians requiring a new driver’s licence as a result of the Optus data breach.

The State Government will waive the usual replacement fee for South Australians requiring a new driver’s licence as a result of the recent Optus data breach, Minister for Transport and Infrastructure Tom Koutsantonis has announced.

Millions of the telco’s customers across the country have potentially had their personal data compromised – including birth dates, addresses, passport and driver’s licence number.

Any South Australians affected by the Optus data breach who have been advised they should change their driver’s licence number can do so by attending a Service SA Centre.

Minister for Infrastructure and Transport Tom Koutsantonis said If you have been advised that your driver’s licence details have been compromised by the recent Optus data breach, you are eligible to request a new driver licence number.

“It is the Government’s view that South Australians whose data has been breached through no fault of their own should not be liable to foot the cost of replacing their driver’s licence, and given the scale of this attack the Government has decided to waive the usual $20 replacement fee.”

Due to the unusual and significant circumstances of this breach, the Malinauskas Government has decided that the standard $20 replacement fee should be waived for customers requiring a replacement licence as a result of the Optus data breach.

Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund. Once your licence number has been changed, a new driver licence card will be produced and posted to you.

Your new licence will also be immediately available digitally through your mySAGOV account and on the mySAGOV app. If you have a mySAGOV account it is recommended you set up two-factor authentication to further protect your personal information.

For the location of your nearest Service SA Centre, please visit service.sa.gov.au

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