Strong demand for first week of 24-7 pharmacy

More than 440 South Australians have either visited the state’s first 24-7 pharmacy or received expert after hours health advice over the phone in its opening week.

South Australians have warmly welcomed the state’s inaugural 24/7 pharmacy, marking a significant stride towards round-the-clock healthcare services.

Since its grand opening, more than 440 individuals have either graced the aisles of Norwood National Pharmacies or sought expert guidance over the phone during the late hours of the night, demonstrating a robust demand for extended healthcare access.

The Norwood National Pharmacies store has become a beacon of convenience, operating diligently from 10 pm to 8 am every day of the week. During its inaugural week, Norwood National Pharmacies dispensed a total of 242 prescriptions, ranging from antibiotics to pain relief medications, underscoring the critical role of accessible pharmacies in managing common ailments.

Supported by the Malinauskas Labor Government, this pioneering endeavor aims to provide comprehensive healthcare solutions around the clock, ensuring that no ailment goes unaddressed in the wee hours of the morning.

“We have been blown away by the response from South Australians who have accessed late-night pharmacy services,” Minister for Health & Wellbeing Chris Picton said.

“These are people who may have had to otherwise go to an emergency department to get the medication they required. The service has received positive feedback from those mums, dads, seniors and young adults who have called upon on it so far.”

With plans underway to replicate this model at two additional locations – Chemist Warehouse at the Saints Shopping Centre in Salisbury Plain and Chemist Warehouse at Clovelly Park – South Australians can anticipate even broader access to essential pharmaceutical services.

One of the most compelling aspects of this initiative is its potential to alleviate the strain on hospital emergency departments. By empowering individuals to seek timely medical advice and obtain necessary medications outside traditional clinic hours, the 24/7 pharmacies aim to mitigate avoidable hospital visits, ensuring that emergency resources are allocated judiciously.

“The number of people from across Adelaide coming through our door after hours in the first week of 24/7 trading has highlighted the need for extended pharmacy services,” National Pharmacies CEO Vito Borrello said.

“Our expert pharmacists have been able to assist worried parents, carers, shift-workers and others in the community who previously would have had to seek help elsewhere.

“We’ve been delighted by the response to our 24/7 service and look forward to continuing to serve the needs of our community when they need it, day or night.”

In addition to providing essential pharmaceutical services, these pharmacies are poised to usher in a new era of healthcare accessibility for women across South Australia. Beginning next month, eligible women aged 18-65 will have the opportunity to access antibiotic treatment for uncomplicated urinary tract infections directly from participating pharmacies, eliminating the need for a doctor’s visit. From May onwards, women can also conveniently refill their oral contraceptive pill prescriptions at local pharmacies.

However, the success of these initiatives hinges on comprehensive training and support for community pharmacies. To ensure seamless implementation, South Australian pharmacies will undergo additional training to offer specialized services, including urinary tract infection treatments, heralding a new era of patient-centered care.

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