New research has shown that two in three Australians will post an online review after having a positive experience.
While Australia’s appetite for home renovation shows seems endless and public holidays are when homeowners can turn into DIY renovators, new findings suggest that it will be tools down for an increasing number of unmotivated Australians this Queen’s Birthday weekend.
A new survey has been released which identifies our main grievance when it comes to dining out. It seems we are happy to pay top dollar for quality food, but woe betides any establishment who serves up a meal that doesn’t measure up to our expectations.
A hairdresser spending more time chatting than attending to your locks, a plumber who plucks prices out of thin air, or a barista whose cranky expression is enough to turn your flat white sour – we’ve all experienced these customer service nightmares. The question is – why do find ourselves in these situations in the first place?