Vodafone Australia and Optus have this week announced they will be giving back to Australian healthcare professionals, that are helping Aussies during the COVID-19 pandemic.
Vodafone Australia has announced it will offer registered health practitioners a two-month credit on their monthly postpaid access fee or prepaid recharge.
Vodafone is still working through the details about how registered health practitioners can apply, but in the meantime, the company is not taking any action over unpaid bills until at least the end of April.
“That means frontline healthcare workers can get on with the vital work they’re doing and be assured we’ll keep them connected,” Vodafone CEO Iñaki Berroeta said.
All health practitioners registered with AHPRA will be eligible for the two month credit.
The offer is in addition to recently initiatives announced recently:
Optus will be waiving their Optus postpaid mobile access charges for the next three months.
Optus CEO Kelly Bayer Rosmarin said “These are trying times and we recognise that our health workers are putting themselves on the frontline day in day out to protect and help Australians during this pandemic, and we want to say thank you.”
“We are so grateful to all the nurses, doctors, and other healthcare workers who are working in unprecedented conditions. So, we will be waiving their Optus mobile bill access charges in recognition of their invaluable support and dedication.”
In addition, Optus has announced a range of initiatives to help keep customers connected during this time, including boosting mobile data allowances, suspending Optus Sport subscription fees until 31 May 2020 and making all fixed broadband plans unlimited until 31 May 2020.
For customers who may be facing financial difficulties, Optus is offering these customers, including small businesses, support to place their postpaid mobile access charges on hold for up to 90 days, and waiving late payment fees and suspension of disconnection and credit collection activities until 30 April 2020.
Eligible new and existing Optus customers will be able to apply for the postpaid mobile access fee waivers through a digital sign up launching next week, available until 30 April 2020. To find out more information about Optus COVID-19 support, including whether you are an eligible health worker, simply go online to https://www.optus.com.au/about/media-centre/coronavirus-support.
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