COVID-19

Real time texting available with a mental health support worker

If you’re not comfortable talking over the phone with a mental health support service, you can now text with a support person in real time.

Mental health is under the spotlight like never before, and in a world that’s constantly changing it’s only natural to have feelings of anxiety and uncertainty.

While there are several numbers you can call to connect with health workers and support you through tough times, there is also a way to seek help without having to speak over the phone.

Lifeline Australia launched their Lifeline Text service some time ago, but it’s still largely unknown to the public that this incredible service exists.

Just as it sounds, you can pick up your phone and simply text 0477 13 11 14 from 12:00pm to midnight (AEST) and message with a Lifeline support worker in a more comfortable setting for those who don’t like talking on the phone.

To access the service, the steps are as follows:

  • Step 1: Text 0477 13 11 14.​
  • Step 2: Complete the pre-survey questions.
  • Step 3: Read the Website terms of use. By using this service you accept these terms.
  • Step 4: You will be connected with a Crisis Supporter as soon as one is available.

The genius support service from Lifelife Australia has undoubtedly helped many Australians through difficult COVID times, esepcially when lockdowns, quarantine and self-isolation orders are brought into action.

The advice from Lifeline Australia is simple, if you’re feeling isolated, depressed, suicidal or you just need some support, pick up your phone and text their number, because there has never been a more important time to stay connected.

For more information about Lifeline Australia’s texting support service, visit their website here.

If you’d rather pick up the phone and speak to a support worker there are several other hotlines to call including:

Lifeline Australia phone line: 13 11 14

Beyond Blue: 1300 224 636

Kids Helpline: 1800 551 800

Confidential Helpline: 1800 737 732

Mensline: 1300 78 99 78

Relationships Australia: 1300 364 277

Emergency services: 000

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