TreeClimb have released a statement following yesterday’s branch drop incident.
“An incident occurred at TreeClimb yesterday when a tree branch broke and was caught by our infrastructure,” Tree Climb announced in the statement.
“TreeClimb are extremely thankful that no one was physically injured when this occurred. The team who are continuously trained in the safety and support of customers, were only steps away from the children and were able to swiftly and safely bring them down from the climb and to their parents.
“TreeClimb has been operating for over 3.5 years now without incident. We recognise that dropping tree limbs is a risk of this nature-based activity, and have always managed this with extreme diligence.
“Daily maintenance checks as well as 3 monthly detailed inspections of each element, combined with 6 monthly full arborist reports on every tree, make up our ongoing schedules as approved and acknowledged by Safework SA.
“As of today we have had the limb removed and an arborist has been on site first thing to reassess the tree, and all other associated trees within the area. The inspection was completed and the area has once again been cleared for business once final course maintenance has been completed by our experienced team.
“It is anticipated the affected elements on the children’s course will be up and running within 48 hours while the Grand Course has been unaffected and is still open for business.
“We would like to thank all of our loyal customers for their understanding and support and we look forward to welcoming all of our budding little climbers back to the trees shortly.”